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        Last Updated: August 28, 2020 12:00 am

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        • Schneider is closely monitoring the rapidly developing changes associated with COVID-19 for our domestic and international customers. Several ports have adjusted their operating schedule due to market conditions and so that they can conduct additional cleaning per the CDC recommendations. At this point these schedule changes are not impacting our customer base or the ability to service freight. We are staying close to the situation at hand and will advise if there are any changes that impact your business.

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        • The FMCSA has expanded the list of products covered under the Hours of Service emergency declaration. The waiver now includes the delivery of "precursor" raw materials such as paper, plastic and alcohol used to make essential items. Food for emergency restocking, fuel, and medical and safety supplies are also included in the waiver.

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        Schneider is closely monitoring information related to the COVID-19 outbreak in the United States, and – as always – our priority is to protect the health and safety of our associates, our drivers, our customers and the general public. In short, we are monitoring information from the Centers for Disease Control (CDC) and regions within the U.S. at a local level to ensure we have the latest news and recommendations.

         

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        Q: How are you staying in touch with drivers to ensure they have the most up-to-date information?
        A:
        Recognizing that our drivers are the backbone of our business we are in regular communication through our driver support teams to ensure that they are well informed as to the environment they are operating in. We are pushing communication to them through in-cab tablets and technology and have distributed driver "to-go" disinfectant products to them. Their safety and wellness is a top priority.

        Q: As a shipper, we need to keep our facilities safe during pick-up and drop-off. We have new protocols in place for drivers, do you have any concerns?
        A:
        Please share your protocols with your Schneider representative. We understand the need to keep drivers and associates safe and have not had any issues at this point in following specific directions on a company by company basis.

        Q: With the Hours of Service emergency declaration, can you more easily move our freight?
        A:
        Schneider has not experienced any changes in our network, and capacity remains strong across our portfolio. Please reach out to your Schneider representative to understand if your loads meet the Hours of Service requirements. For more information, view our video above or visit the FMCSA website.

         

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