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        Every day, the lives of billions of people across the globe are improved by a variety of goods with deep roots — quite literally. Roughly 68 million trees are used to produce paper and paper products annually in America. From books to bathroom necessities to paper crafts and handwritten letters, there are endless ways that a paper product meets a human need for convenience, knowledge, and creativity.

        With paper goods so crucial to consumers across the nation, it’s paramount that the supply chain that moves the products is as strong as the roots from where they begin. In the heart of Wisconsin’s paper production arena, one manufacturer noticed a breakdown in the careful process of loading and unloading hazardous product that’s required for it to produce and deliver an assortment of paper necessities to consumers across the nation.

        Illustration of paper manufacturing process. Trucks transport material from the forest, to factories and deliver final paper products.


        What is Black Liquor?

        This hazardous liquid is produced from the process of turning wood pulp into paper pulp. It is then concentrated and transported to a new area of the manufacturing plant to be burned for energy that powers the paper product production.


        Now that the logistics provider had connected the paper manufacturing company with a top-rated bulk transportation solution, the only thing left to do was let Schneider roll up its sleeves and get to work.

        Schneider started by evaluating and identifying existing facilities, practices and equipment that would pose safety-related risks for its drivers and the paper manufacturer’s employees. Schneider then developed in-house safety training and procedures designed for a dedicated team of drivers that would be handling the daily work. This training taught drivers to effectively operate the customer’s equipment, including: safely loading and unloading the hazardous chemicals, identifying faulty equipment and how to prevent spillage in transfer areas.

        After a few weeks of operations with the Dedicated Fleet, some issues surfaced with the amount of time needed for loading and scaling of each shipment. Loading was often exceeding four to five hours, per shipment, which added operational costs and reduced on-time deliveries. A cost-effective, timesaving solution was needed, and Schneider began by retrofitting its trailers with special load sensors with Bluetooth capabilities that metered and ensured maximum load efficiency of the difficult-to-handle chemical product. This reduced load time to less than one hour per tank and allowed nearby personnel to assess the status of a tank’s volume from their tablet or smartphone.


        • The new load meter technology and Bluetooth capability reduced the loading time for each trailer from over four hours to an average of 45 minutes, saving the company hundreds of hours in labor.
        • Enhanced training procedures decreased processing and cleanup time.
        Icon of an orange stopwatch with an arrow indicating increased speed.


        • Schneider’s history with handling bulk transport brought serious expertise to the table, and its experience helped influence communication between the companies.
        • Streamlined processes and paperwork resulted in fewer last-minute communications.

        With people counting on the manufacturer’s essential paper products, the logistics provider knew that efficiency in all aspects of the production process was not a wish-for, but a requirement. Schneider Bulk’s technology and process improvement work powered the paper manufacturer forward. After joining forces with Schneider Bulk, the manufacturer finally received an optimized amount of black liquor, kept production moving on time and achieved productivity results that strengthened its reputation.

        The logistics provider continues to rely on the expertise of Schneider’s Bulk team to ensure efficient transportation of hazardous materials.

        If you’re interested in what Schneider Bulk can do for your business, contact solutions@schneider.com.

        White tanker truck icon.

        Published June 2020

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